Services

Scoped by exposure, not by hours

Every engagement names the risk it removes before it names a price. If we cannot describe what an inspector would find without the work, we should not be selling it to you.

Capabilities

Frameworks: EU GMP Part I & II, Annexes 1, 11, 15, 16; ICH Q7 to Q10; ISO 13485; EU MDR.

Engagements run in English and Dutch, on site across the Netherlands and Belgium, or remotely where the work genuinely permits it.

The sequenceFour steps, in this order. Skipping straight to remediation is how binders get written and ignored.

How an engagement runs

Step 01 · Free

Orientation call

Sixty minutes. Site profile, product types, regulatory history, what triggered the call. We tell you plainly whether the problem needs an outside party at all. Roughly a third of these calls end with advice and no proposal.

Step 02 · Fixed fee

Diagnostic

Two to five days on site and in your records. Produces a ranked gap register: each item carries a regulatory reference, an exposure rating, an effort estimate and a named owner, plus a one-page summary for people who will never read the register.

Step 03 · Fixed scope

Remediation

We close the top-ranked gaps with your team, not instead of them. Documents are drafted to be maintained by the people who will maintain them. Scope, deliverables and end date are fixed at the start.

Step 04 · Retained or one-off

Verification

Effectiveness checks, a follow-up mock inspection, or a quarterly review of trend data. This is the step most sites skip, and it is the step that decides whether the previous three held.

Where we workEach links through to how we approach it.

The full capability list

Diagnosis

GMP gap assessment

Facility, documentation and process reviewed against the framework that governs your market, delivered as a prioritised remediation plan rather than an undifferentiated finding list.

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Systems

Quality management system design

SOP architecture, batch records, change control, deviation and CAPA workflow, document lifecycle. Built to survive staff turnover.

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Exposure

Inspection readiness & mock audits

Inspection run at inspection pace: retrieval timing, back-room function, SME questioning, narrative consistency across departments.

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Recovery

CAPA backlog & deviation recovery

Triage by regulatory exposure, close what can be closed, restructure what cannot, then repair the intake process that produced the backlog.

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Evidence

Validation & qualification

URS through IQ/OQ/PQ, cleaning and process validation lifecycle, computerised system validation and Annex 11 data integrity review.

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Sterile

Annex 1 contamination control strategy

CCS authoring and review, aseptic process assessment, environmental monitoring programme design and trend interpretation.

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Supply chain

Supplier & CMO audits

API, excipient and contract manufacturer audits, on site or remote, with quality agreement review and follow-up verification.

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Governance

Management review support

We prepare and chair management review as a decision meeting rather than a reporting one: one evidence pack covering quality metrics, deviations, complaints, audits and CAPA status, a short list of choices that need funding or headcount, and actions tracked into the next review.

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Retained

Compliance as a Service

Fractional quality capability for sites that need several specialisms but none of them full time. An agreed number of days per month, drawn from a group of consultants rather than one person, with a single named lead who holds the site knowledge.

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Performance

Batch release, PQR and audit programme

Release cycle time, product quality reviews delivered on schedule, audit plan adherence, and quality support for new product introductions and technical transfers.

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Capability

Role-based GMP training

Built from your SOPs and your deviation history, for operators, QA and management, including data integrity and inspection-behaviour training.

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Custom solutionsThe part most consultancies will not do, because it requires understanding both the quality system and the business paying for it.

We build the solution with your quality team, not for them

Most GMP problems do not have an off-the-shelf answer, because the constraint is never only regulatory. It is a site with this many people, this much shopfloor literacy, this equipment, this customer base and this budget. A solution that ignores any of those is a solution that gets abandoned in month three.

So we design with your quality team: the workflow, the documentation set, the review path, the trending, the training that makes it stick. Your people shape it because your people will run it long after we have gone.

Quality fluency

We speak your quality system

Deviations, CAPA, validation, change control, release. No translation layer between what you describe and what gets designed.

Commercial fluency

And the language that funds it

We have sat in the sales and commercial conversation as well as the quality one. That is why the business case comes with the proposal rather than after it.

Co-designed

Built with the people who own it

Workshops with your team rather than a delivered document set. Ownership is the mechanism, not a courtesy.

Defensible

It has to survive an inspection

Every custom solution is designed to be explained to an inspector by the person operating it, not only by its author.

What we are typically asked to build

A deviation and CAPA workflow that a lean team can genuinely run. A batch record set that reduces error at the line rather than adding signatures. A release path with the waiting designed out of it. A contamination control strategy written as a strategy. A quality metrics pack that a management review can actually decide from. A supplier qualification programme proportionate to what each supplier can do to you.

CommercialsNo retainers you cannot exit. No software licences. No introducer fees from vendors.

How we price

Diagnostics are fixed-fee, so you know the cost of finding out. Remediation is fixed-scope against the diagnostic register, so scope creep is a conversation rather than an invoice. Where a site prefers day rates for ongoing support, that is available too, but never as the entry point, because a day rate quoted before a diagnosis is a guess with a decimal point.

Cost of finding out

Fixed

Diagnostic fee agreed before the site visit.

Not a flat list

Ranked

Every finding carries an exposure rating and an effort estimate.

No conflicts

Independent

No software resale, no vendor commissions, no lock-in.

The questions people actually ask about money and scope
Next step

Book an orientation call

Sixty minutes, no proposal attached. Roughly a third of these calls end with advice and nothing else.